NEW YORK — At 83-years-old, Harlem resident Genevevie Mitchell is fiercely independent even though she has mobility issues.

Several years ago, one of her legs was amputated for health reasons. Now she has a walker and a wheelchair but it isn’t motorized.

She also doesn’t have a home health aide and instead relies on neighbors when she does need help.

She has a small circle of friends, some are just a phone call away.

Her neighbor, Mya, had her daughter schedule appointments for both women to get the COVID-19 vaccine.

Genevevie’s appointment was supposed to be last Saturday.

After getting both email and text confirmations Mitchell scheduled an Access-A-Ride trip to Lincoln Hospital in the Bronx.

She made the trip over with her friend, Mya, where a security guard gave her some bad news.

“He said they’re not giving out shots today. I said ‘Well, i have an appointment.’ And so he pointed to another young lady and she said they ran out of shots,” Mitchell recalled.

She had to turn right around and go home but that isn’t as easy as it sounds.

“Then I had to worry about how to get home. Me and Mya were like keystone cops cause the guy I called the cab and he couldn’t get the wheelchair in. We were out there and it was just a mess,” Mitchell said.

Now, Genevevie doesn’t know when she will be able to get the shot.

What she does know is that this isn't the way things should’ve gone down.

“Somebody should have called just like they called to confirm because i was hearing it on the news that the city was running out but i thought if they make an appointment they at least have the ones for the appointments that they are giving,” Mitchell said.

President Joe Biden addressed issues with vaccine supply during a press conference on Tuesday.

Among the changes outlined in his plan were efforts to increase the number of weekly vaccinations and being more transparent with local governments by providing them with a reliable forecast on vaccine supply three weeks out from delivery.

"This is a wartime undertaking. It's not hyperbole. And as such, I directed the team to be ready to exercise all the authorities I have under The Defense Production Act and expedite these vaccines,” Biden said.

The president added that they inherited supply shortages from the previous administration.

Genevevie said he’s doing the best he can for being in office less than a week.

She didn't want to assign blame to anyone specific but said that they way she was treated isn’t right.

“Where the responsibility lies isn't going to help me all i want them to do is get it right," Mitchell said.