Residents of one Brooklyn block are used to being passed over when the city plows the streets after a big storm. NY1 was there when help finally arrived Monday, 36 hours after the blizzard ended, as NY1's Roger Clark reports.

Residents of Union Street between Kingston and Albany Avenues faced an arctic scene for their Monday morning commute.

"I hope they come today before it gets really, really tough this ice here, the snow," said one resident. "It's going to turn into ice very soon."

Folks on this street say a plow or two showed up Sunday. But moved on because the street is so narrow — leaving massive mounds up and down the block. Snow removal is always an issue, the residents say.

"Yep, yep that's what we have to live with," said one resident. "But this block is the worst."

The concern was not only for commuters who had no chance of getting their vehicles out, but also access for emergency vehicles to homes on the street. Julie Cameron knows a thing or two about snow, she once called Western New York home.

"I lived in Buffalo, and we never had this problem," said Cameron. "Never. So I'm kinda disappointed in New York right now."

Ken and Rachel Dawson went to bed hoping the street would be cleaned overnight, but when the sun came up, the mountains of snow were still there. 

"This is not the first time this has happened," said one resident. "And there is a way to get it done. They just have to put the equipment in place to get it done."

"We understand it's a challenge, it is challenging," said another. "It's disheartening because we've  already done this. We should know how to do this by now. But I'm not fed up. I just want to see action."

And they did at around 8:45 a.m. when the sanitation department showed up with a Bobcat vehicle, small enough to fit on the street, and the dig out began, good news for people on the block.

"A lot of people live on this block and if an emergency vehicle needed to get down," said one neighbor. "It wouldn't have been able to get down. Is it's a relief to see? Yeah, great relief."

Now that the street is clear, residents are pleased — except maybe the kids — who will miss the snow playground their street became.

But it looks like the snow everywhere else on this block will be around awhile.