NEW YORK - The Metropolitan Transportation Authority is ditching phrases like "Ladies and Gentlemen" in an effort to be more inclusive.
Instead, expect to hear gender neutral terms like "passengers," "riders" and "everyone."
Sources tell NY1 all MTA employees were sent a memo on how they should address riders.
This comes three months after the agency's Chairman Joe Lhota said they will be more specific with information about delays.
The MTA said in a statement, "We're fundamentally changing the way we talk with riders to give them better and clearer information."