I think all City agencies are doing the best they can, but it’s understandable that some New Yorkers are frustrated that they’re still without essential services 16 days after the storm hit. I think what it all boils down to is communication. New Yorkers keep reiterating they will be more understanding if they are just informed. NYCHA, or any agency or company, needs to let its customers know when they can expect to have their power or heat or hot water back so they can plan their lives accordingly.

Housing officials announced last night power was restored to all 402 New York City Housing Authority properties affected by Superstorm Sandy. But the struggle isn't over. NYCHA is still working to restore heat and hot water to approximately 16,000 residents living in 81 buildings, and many apartments still don't have lights.

NYCHA officials say crews also have repaired and restored service to 632 elevators, or 90% of the 699 elevators impacted by the storm. Residents will be issued a rent credit for the days they lived without electric, elevators, heat or water.

If you live in public housing and were affected by the storm, what has it been like living without power or elevators the past two weeks? How did NYCHA do communicating progress to residents? What issues are still affecting your neighborhood, wherever you live?

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I just wanted to say that at this time when monies are being sent to restore systems
for boilers I thought it may be NYS opportune time to invest in more reliable systems than oil / gas fired systems

Particularly transferring to Geothermal ground source heat pumps for our schools and Hospitals/ homes

The most efficient Fossil fuel systems run at about 98% efficient not bad but compared to a Geothermal system that runs at 3-400% efficient there is no comparison.

So for every dollar spent on electric to run the heat pump you get 3-4 dollars in return of heating and cooling plus hot water.

Now use a solar or vertical wind turbine to power this -now you are off grid with 40-60%+ savings with a system that has a ground loop guarantee of 50+ yrs that is basically maintenance free -just changing air filters with an improved overall air quality.

The ground is generally at a steady temperature all year long just a few feet below the surface-@ 40 -70degrees

Geothermal just transfers that heat into the building in the winter and dumps the heat into the ground in the summer extracting/ pumping the cooler temperature back in.
Its real simple science.

Just a thought while the big complaint was money to invest in the first place

Doug

I find it hard to believe that the NYCHA buildings were in complete working or livable condition before Sandy because we have done shows on this subject.

So now they still don't have heat and hot water and some still don't have lights either. So now to compensate the tenants they offer a rent adjustment and is that suppose to compensate all that people have lost. What about all food we have thrown away and look at this Seabrook his area was CO-OP CITY and the whole point I am trying to bring out is that they continue to start projects and if maybe they are completed no one bothers to do the up-keep on whatever it might be and then we start the blame game. This Seabrooks area in CO-OP City was literally falling apart but that didn't stop him from being a good sport and having a good time with our tax payers money.

Maxxiee
Morris Park

Coney Island was really hard hit.The Mermaid Parade will never be the same. Many of my friends have described disasterous conditions and people being brought out in body bags.

Rosalie
Canarsie

I'm not a fan of government housing, but it looks like NYCHA has done a pretty good job handling a very large task. So, I give them kudos on this particular task, but not in general, I hasten to add.

Joe
Port Richmond

National Grid ,LIPA, and FEMA is under one tent. Today the residents witness the kindness that these agencies had given them. Next to the Battalion Pentecostal Church 454 Beach 67 street Rockaways resident line up to receive new coats for men,women,and children. There was infants clothes,food, and pampers. Toiletries,can food, hot food,blankets,broom,mop clean up kits flashlights ,and water .

National Grid went around the Rockaways knocking on doors and even LIPA was along with them. FEMA was taking down information and given answers to those who asked questions. This all will continue the month of November.

There is a light at the end of a dark tunnel.

Gwendolyn
Roosevelt Island

In speaking for my family it is a real shame about the conditions with the New York City Housing. We can 't understand how us on Staten Island got power, heat/hot water so quickly and yet these poor people are suffering.

I think each company, such as Con Edison, National Grid, Verizon, etc. should take our payments for the next 4 months and help out those that are living in deplorable conditions in NYC Housing caused by Hurricane Sandy.

Paula
Staten Island

As a resident at NYCHA RED HOOK East I have to say that my building has not had lights in the hallway, no heat or hot water, the elevator is out and the electricity comes and goes. we have experienced no electricity for days

Marina

The conversations imply that we should hold LIPA, CON ED, and MTA accountable. Based on the recovery effort they should receive a letter grade from A to F. What grade would you give the creator of this universe who did not prevent the hurricane?

I don't live in a NYCHA building, but I volunteered last week in the Red Hook houses. Crews of volunteers were assembled to give out blankets, flashlights, and other necessities to tenants. Tenants answered their doors fully clothed and wrapped in blankets to keep warm. It was heartbreaking. I didn't see any NYCHA representatives nor did I see any flyers or letters of correspondence in the buildings that could provide tenants with information. Its ridiculous that people are still living in the dark without heat & hot water two weeks later.

Akilah
Flatbush

What it comes down to is that most people who live in public housing are poor, and the poor as always are neglected, as we seen in Katrina. I wonder why our President has not shown up?

Ed
Murray Hill

We had no electricity from Monday evening, when Hurricane Sandy struck until Friday evening. We had no water from Monday evening until Thursday morning. We had no heat and hot water from Monday evening until the following Wednesday afternoon/evening, November 7th.

I understand that as far as electricity goes, we were at the mercy of Con Ed.
However, if it wasn't for the Fulton Housing President and Christine Quinn, I doubt that we would have had cold running water when we did.

Management at Fulton Houses was very unresponsive. After the electricity was restored, the tenants inquired about heat and hot water. The response we all received was to call Con Ed. There was no other information that was offered.

I did call Con Ed and a emergency service ticket was activated.

I am very disappointed in the way NYCHA handled the entire situation. An honest update from them would've been appreciated. There were no updates whatsoever. Management was unresponsive and downright rude and uncooperative.

I am sorely disappointed in NYCHA.

And I agree with what other NYCHA tenants have stated. Management at the developments only care if you pay your rent on time. They do not care if you do not have the services you are paying for.

Lilien
Chelsea

I am grateful we have a show like the call we can vent and sound off. The lady that called saying that we have to be patient should speak for herself. Does she have any elderly or young children to worry about? I myself had no heat no water or elevator service and
it was very difficult.

NYCHA officials should be forced to live under these conditions for a couple of weeks.It would serve them right.

Ellissa
Lower East Side