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It's unfortunate that two young children lost their lives in a situation like this. We can only hope that the FDNY reforms its fire response practices and that a scenario like this is never repeated. I feel that the supervisor and three dispatchers who were removed from duty should be suspended immediately.
Your thoughts and comments are posted below.
A 911 supervisor and three Queens dispatchers have been removed from duty after the City's Department of Investigation released a scathing report into the response time to a fire in Far Rockaway that left two children dead. The DOI report found evidence that two of the six dispatchers on duty were not in their assigned positions at the time of the fire.
The report concluded firefighters reported an active fire at 11:57 p.m., but no one at the FDNY's Queens Dispatch Center notified EMS until seven minutes later. In addition, the report found those involved had prior disciplinary issues related to the mishandling of previous fires. The workers may be suspended and face other disciplinary action once the investigation is complete.
What's your reaction to the findings from the Department of Investigation? What questions do you want answered in this investigation? Should Fire Commissioner Sal Cassano take any heat for this botched emergency response? Does it make you feel less safe knowing workers who've mishandled fires remained on the job? Are you satisfied with the City's current 911 call system?
Send your thoughts using the link above.
People who take these jobs only do it for the money. they could care less about lives. They should be terminated. that's the problem when you don't screen folks for these types of positions. No one cares!!!
Suspended? They should be prosecuted for manslaughter.
The same thing happened when Ariel Russo was tradgically killed, no one was at their assigned station i know a investigation have to be completed first but people should be fired starting with Sal Cassano and the people that weren't at their posts innocent kids lives might have been saved if it wasn't for the FDNY stupid mistakes. One question i have is where the hell were the parents to stop the kids from playing with lighters and matches and why didn't the house have working smoke detectors.My apartment have a working smoke and carbon monoxide detector its the law in NYC
Upper West Side
IT IS MY UNDERSTANDING THAT ALL FIREFIGHTERS ARE E.M.TS. THEY ARE EQUIPPED WITH DEFIBRILLATORS AND OXYGEN. MY QUESTION WOULD BE WHAT ACTIONS DID THE FIREFIGHTERS ON SCENE PROVIDE? THEY SHOULD HAVE PROVIDED PRIMARY CARE UNTIL EMS SHOWED.
I'm sending this in regards to the update on the fatal fire in Queens which I understand is going to be covered tonight. I am proud to call myself an FDNY EMT, and I take great offense at the way that EMS was mercilessly crucified in the print and electronic media. Now that the real story is out, the fact we did our jobs to the best of our abilities is glossed over. My union may or may not agree, but I believe every EMT and paramedic in this city is owed an apology by everyone who reported on it.
It is unfortunate that lives were lost during the recent fire. I'm not comprehending why are these workers still employed when the obviously showed deficits in their ability to take emergency calls? Is that not their sole purpose of emergency call takers; in order to save lives and provide enforcement assistance. They should have been terminated.
The Fire Commissioner has no control over the 911 system and can not be blamed nor should be blamed. The Fire Department should have its own system as was in the past.
If the Fire Engine Company is notified of a fire, then an FDNY ambulance should be attached to a fire engine company so that there is a tandem response to the fire and any medical emergency where human life is involved. Common sense would dictate that if you have a fire anywhere, in 99.9% of the cases there are people involved.
I think that 911 workers often get the blame for a flawed system.
NYPD dispatcher get blamed for all things that go wrong when the 911 system goes wrong since they are the ones who asneers the call. Must people don't understand that NYPD, FDNY and EMS each have their own dispatchers and all with different protocols.