A heavy financial burden has been lifted for some Queens homeowners after National Grid changed its tune about helping repair a water main leak that residents say was caused by the utility. NY1's Susan Jhun filed the following report.
A gush of relief is flowing over homeowners in one Jamaica neighborhood.
"It's a tremendous relief," said homeowner Jillian Alfred. "Now I know that I have water."
It's a huge comfort after a water main break in May shut off water to surrounding residents. At the time, National Grid was laying down new gas pipes, and homeowners believe the company's work broke the main.
"They have very old water pipes in the neighborhood, and once you start doing with the sledgehammer, it shakes everything loose," homeowner Alvin Patterson said at the time.
Even homeowners whose water wasn't shut off worried about the prospect of losing water and the financial burden of paying to fix the main.
"I was served with a three-day notice claiming that if I do not fix the water main, that they will cut off my water," Alfred said at the time.
"I do not have $4,000 to fix this," Patterson said at the time.
When NY1 for You first called National Grid, they said they didn't believe they caused the damage. However, a couple of days later, they came out and fixed the water main.
A spokeswoman for National Grid said a crew excavated the area of the water main and found it had rotted, a condition due to the material and age of the pipe. However, as a good faith gesture, the spokeswoman said National Grid replaced the pipe, considering the hardship on residents.
"I'm extremely grateful and happy for that," Alfred said.