A spark of hope quickly dims for one Manhattan resident, whose saga of living without cooking gas in his apartment drags on after he thought the problem was finally fixed. NY1's Susan Jhun filed the following report.
After several months without cooking gas, tenant Maurice Engler thought he would finally be able to make a meal.
"There was no communication back to me at all until you got involved, and suddenly, an appointment and gas," Engler said.
That was for a day, until not only Engler, but his entire building, lost gas.
Earlier last week, NY1 told viewers how the West Village tenant had been living without cooking gas since December, when his building's maintenance men punctured a gas line while trying to fix a light.
"Con Ed keeps saying, 'I don't know. It looks on paper like you should get gas, you can turn it back on, but there's not even a meter there,'" Engler said at the time. "And then the landlord is saying, 'Oh yeah, well we're waiting.'"
At the time, NY1 For You contacted a representative for the landlord, who said the process has taken longer than expected because of requests for access to perform work and the availability of different agencies.
However, NY1 For You contacted Con Edison, and a spokesman said they didn't receive the appropriate documentation they needed until last month, and since then, they hadn't been able to gain access to the apartment.
The Con Ed spokesman said a turn-on notification was issued, and a day later, Engler got gas back, only to have Con Ed shut off gas to the entire building a day later.
Now, Con Ed said the New York City Fire Department discovered another gas leak, and until the building owner's contractor makes the repairs and submits documentation, Con Ed cannot restore service.
NY1 contacted the landlord again, who said he's working feverishly to address the problem, providing hot plates to tenants and giving rent reductions until gas is restored.
In the meantime, Engler waits, wondering when his gas will be restored.
NY1 For You will keep you updated.