A disabled Queens woman was stuck in her apartment without a working wheelchair as she waited for Social Security to help her out, then she turned to "NY1 For You" for help. NY1's Susan Jhun filed the following report.
The freedom to come and go as she pleases is one Timolyn Stanford has been waiting for, for months.
"I couldn't get around, I could only go to doctor's appointments and hope the chair wouldn't cut off on me," recalls Stanford.
It was a dire situation the disabled wheelchair user found herself in almost four months ago, when her new motorized wheelchair from The Scooter Store broke, leaving Stanford stranded after the store went out of business.
Back in the beginning of April, NY1 reported on the dialysis patient's struggle to find a service company through Social Security to fix her wheelchair.
"They gave me a bunch of numbers to call. The wait with some of these places is six months and more," says Stanford.
At the time, "NY1 For You" contacted the Social Security Administration and a representative from The Centers for Medicare & Medicaid Services said CMS was working directly with Stanford and investigating the situation.
However, almost two months later, NY1 found Stanford still stuck without a reliable wheelchair. After the station's last report, someone from a service company finally came out and fixed her chair.
"It just feels so good to have my independence back," says Stanford.