A manhole cover in Harlem that had residents of the area concerned for their safety has been replaced. NY1's Susan Jhun filed the following "NY1 For You" report.
From slippery to slip proof, this new manhole cover is no longer a danger when wet.
Maria Garcia, who lives nearby, is glad to see the old cover has been replaced.
"Every single person who's spoken to me about it has told me that they fell. You've solved our problem," said Garcia.
Last week, residents in this Harlem neighborhood called us about this manhole cover, which had a smooth surface, that was super slippery when wet, causing countless people to fall.
They said the problem wasn't addressed by their repeated calls to 311.
"I've slipped on it," said one neighborhood resident.
Elora Garcia is critically blind and lives around the corner. She is worried for other visually impaired people who visit her.
"I have a couple of blind people that come to see me. If they cross the street to my left they have to be extra careful of this corner," she said.
After residents called us, we did some digging and found the manhole didn't belong to the city but instead was owned by Empire City Subway company a subsidiary Verizon. A Verizon spokesman told NY1 that the cover was in good condition but would replace it to address the situation for neighborhood residents. Sure enough, the next day the cover was replaced.
Now residents are grateful for the quick response.
"It's just remarkable. I can't believe how quickly you guys got that done," Maria Garcia said.