Wednesday, September 17, 2014

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NY1 For You: Disabled Brooklyn Man Still Struggles with Ambulette Provider

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An ambulette service was a lifeline for one disabled Brooklyn man until it was taken away, leaving him and his wife wondering why. NY1's Susan Jhun filed the following "NY1 For You" follow-up report.

After being trapped for three months in his apartment, stroke victim Yvan Kinssec and his wife were relieved when his ambulette service resumed its pick up after they contacted "NY1 For You" last month for help.

"They sent an ambulette, for one day. The next morning when the nurse called me she asked me if I'm satisfied with the transportation, I said yes I'm pleased," says Mona Kinssec, Yvan's wife.

But then Kinssec said the very next day The Visiting Nurse Service of New York, which arranges the ambulette service, called saying the transport once again refused to pick Kinssec up, claiming it was too unsafe lifting him down a flight of stairs in his wheelchair. Instead, VNS said Kinssec would have to travel by ambulance putting him back at square one.

"The ambulance when they transport you from here, they have to transport him from the chair to another chair, after that when he get down in the middle of the street or on the sidewalk, they have to put him on the stretcher," says Kinssec.

It's a much more involved and seemly difficult transport than the ambulette service which had two men carry Kinssec down in his chair, the same service which never had a problem before.

"For a year he used to have ambulette take him three times a week," says Kinssec.

NY1 once again contacted VNS and a spokesman said the determinations are made by medical professionals based on the safety and health needs of the patient. He went on to say, what may appear to be "safe" to the patient, may not be safe in the eyes of a trained professional.

It's a determination that leaves Kinssec once again stuck, hoping that an ambulance is not his only way out.

"NY1 For You" will continue to follow this story.

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