Friday, December 19, 2014

Follow us:
Follow @NY1 on Twitter Follow NY1 News on Facebook Follow NY1 News on Google+ Subscribe to this news feed 


NY1 For You: Broken Wheelchair a Real Problem for Queens Dialysis Patient

  • Text size: + -
TWC News: NY1 For You: Broken Wheelchair a Real Problem for Queens Dialysis Patient
Play now

Time Warner Cable video customers:
Sign in with your TWC ID to access our video clips.

  To view our videos, you need to
enable JavaScript. Learn how.
install Adobe Flash 9 or above. Install now.

Then come back here and refresh the page.

A Queens woman who depends on a motorized wheelchair to get around has been left nearly stranded after the supplier went out of business. NY1's Susan Jhun filed the following "NY1 For You" report.

Flushing resident Timolyn Stanford says she lost her independence when her motorized wheelchair broke leaving her stranded at home.

"I'm a dialysis patient and the manual chair puts a lot of strain on my access where they do the dialysis at. So the need for the motorized wheelchair is great in my situation," says Stanford.

Stanford who has an amputated leg has been trapped for a month now since the new wheelchair she bought from The Scooter Store broke, only to be replaced by the store with a refurbished wheelchair that broke as well soon after. Then, The Scooter Store went out of business handing all of its customers' accounts over to The Social Security Administration.

"They gave me a bunch of numbers to call. The wait with some of these places is six months and more," says Stanford.

Stanford adds that many of the numbers she was given were out of service. After she called "NY1 For You" the station contacted Social Security and a representative from The Centers for Medicare & Medicaid Services said CMS takes this issue seriously and they are now working directly with Stanford and investigating the situation.

NY1 also contacted The Center for Independence of the Disabled in New York and they too are currently trying to help Standford.

"NY1 For You" will continue to follow the story.

Need Help From NY1 For You?

If you'd like "NY1 For You" to look into a problem, call our 24-hour helpline at 212-379-3599 or send an e-mail to ClientIP:,, UserAgent: CCBot/2.0 ( Profile: TWCSAMLSP