Saturday, September 20, 2014

Follow us:
Follow @NY1 on Twitter Follow NY1 News on Facebook Follow NY1 News on Google+ Subscribe to this news feed 

News

NY1 For You: Bronx Woman's Surgery Goes Through After Insurance Battle

  • Text size: + -
TWC News: NY1 For You: Bronx Woman's Surgery Goes Through After Insurance Battle
Play now

Time Warner Cable video customers:
Sign in with your TWC ID to access our video clips.

  To view our videos, you need to
enable JavaScript. Learn how.
install Adobe Flash 9 or above. Install now.

Then come back here and refresh the page.

Health insurance is supposed to insure that necessary medical costs will be covered, or at least that's what one Bronx woman thought until her scheduled surgery was cancelled because of a dispute between her insurance company and the hospital. NY1's Susan Jhun filed the following "NY1 For You" report.

Bronx resident Miriam Levenstein is relieved not only that a recent surgery was successful but also that it was covered by her insurance.

"There's nothing more stressful than having a surgery, being in recovery and getting a bill," she says.

Levenstein was told her bill would be covered by her insurance when a surgery date was set to remove a large, growing mass from her ovary. Levenstein says that was until her physician's office called to say that none of her medical bills related to her surgery would be covered due to contract negotiations between her insurance company, Empire Blue Cross/Blue Shield and the hospital her doctor is affiliated with.

"If you're going in for a surgery that is stressful enough. When you hear that you're not going to have your surgery and that you have to fight for it, it becomes a whole other ball game," Levenstein says.

After Levenstein contacted "NY1 For You" a couple of weeks ago the station called Empire Blue Cross and after looking into her case they agreed to approve Levenstein's coverage.

Levenstein is happy her surgery was approved but she wonders how many others aren't as lucky.

"It is just not right that you have to fight for your health care when you're paying premiums, when some people are paying premiums they can't even afford. It's not a fight that should be happening," Levenstein says.

Levenstein is now recovering from her surgery, encouraging others in her situation not to give up without a fight.

Need Help From NY1 For You?

If you'd like "NY1 For You" to look into a problem, call our 24-hour helpline at 212-379-3599 or send an e-mail to ny1foryou@ny1.com.

10.11.12.245 ClientIP: 54.80.120.136, 23.0.160.31, 10.48.37.151 UserAgent: CCBot/2.0 (http://commoncrawl.org/faq/) Profile: TWCSAMLSP