In the extreme cold this winter, one Harlem mother and her disabled son have suffered without enough heat. NY1's Susan Jhun filed the following "NY1 For You" report.
"We have to like cover up with three quilts at night. It's just awful," says Peggy Neal, a Harlem resident suffering from diabetes.
She and her son who has cerebral palsy say conditions are being made worse by the lack of heat in their apartment.
"When it was very cold like almost zero, we didn't have no heat," says Neal.
Neal says it's a serious situation because the cold weather causes her son to have seizures.
"He stay congested. He keeps a cold," she says.
Neal uses a portable heater but says it can only do so much while she waits for her landlord to fix her heat which has been insufficient for two months now.
"They never give you an answer," says Neal.
NY1 called the landlord for some answers and a representative from the management company said although the heat for the apartments is managed by a general manager, they weren't aware of Neal's lack of heat.
In response to NY1's call, the rep said they visited Neal's apartment and saw some issues that contributed to the lack of heat including an air conditioner in the window that was not winterized. He said in any event they turned up the heat, hopefully bringing warmth to a chilly situation.
"NY1 For You" will continue to follow the story.