Sunday, December 28, 2014

Follow us:
Follow @NY1 on Twitter Follow NY1 News on Facebook Follow NY1 News on Google+ Subscribe to this news feed 

News

NY1 For You: Harlem Tenant with Disabled Son Wants Heat Turned Up

  • Text size: + -
TWC News: NY1 For You: Harlem Tenant with Disabled Son Wants Heat Turned Up
Play now

Time Warner Cable video customers:
Sign in with your TWC ID to access our video clips.

out of 10

Free Video Views Remaining

To get you to the stories you care about, we are offering everyone 10 video views per month.

Access to our video is always free for Time Warner Cable video customers who login with their TWC ID.

  To view our videos, you need to
enable JavaScript. Learn how.
install Adobe Flash 9 or above. Install now.

Then come back here and refresh the page.

In the extreme cold this winter, one Harlem mother and her disabled son have suffered without enough heat. NY1's Susan Jhun filed the following "NY1 For You" report.

"We have to like cover up with three quilts at night. It's just awful," says Peggy Neal, a Harlem resident suffering from diabetes.

She and her son who has cerebral palsy say conditions are being made worse by the lack of heat in their apartment.

"When it was very cold like almost zero, we didn't have no heat," says Neal.

Neal says it's a serious situation because the cold weather causes her son to have seizures.

"He stay congested. He keeps a cold," she says.

Neal uses a portable heater but says it can only do so much while she waits for her landlord to fix her heat which has been insufficient for two months now.

"They never give you an answer," says Neal.

NY1 called the landlord for some answers and a representative from the management company said although the heat for the apartments is managed by a general manager, they weren't aware of Neal's lack of heat.

In response to NY1's call, the rep said they visited Neal's apartment and saw some issues that contributed to the lack of heat including an air conditioner in the window that was not winterized. He said in any event they turned up the heat, hopefully bringing warmth to a chilly situation.

"NY1 For You" will continue to follow the story.

Need Help From NY1 For You?

If you'd like "NY1 For You" to look into a problem, call our 24-hour helpline at 212-379-3599 or send an e-mail to ny1foryou@ny1.com.

10.11.12.247 ClientIP: 50.17.86.12, 23.15.9.86 UserAgent: CCBot/2.0 (http://commoncrawl.org/faq/) Profile: TWCSAMLSP