Tuesday, September 02, 2014

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NY1 For You: Avoid Getting Wrapped Up In Holiday Shopping Scams

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Shoppers will be out and online in full force on Black Friday and Cyber Monday and one consumer protection agency is reminding them to be safe and savvy shoppers. NY1's Susan Jhun filed the following "NY1 For You" report.

The two biggest shopping days of the year are upon us and that means buyers beware.

"Know what the shipping policies are, return policies, exchange policies, restocking policies, and on and on," says Claire Rosenzweig, President & CEO of the Better Business Bureau of Metropolitan New York.

Whether shopping retail or online, the BBB of Metropolitan New York is cautioning consumers to know their rights and protect their personal information, especially online.

"Websites have gotten more and more sophisticated. They can look great, you can get pulled in, if they start asking you for your personal information, credit card information, take a step back, make sure it's a reliable business that you're dealing with and then if you're absolutely sure you still want to do business with this company, make sure it's on a secure website, look for that little S in the URL," Rosenzweig says.

And be on the lookout for phishing emails that pretend to be from a legitimate company. Once you click on them they can introduce malware or spyware viruses onto your computer. 

The BBB also recommends always keeping documentation of your order and receipt of your purchase.

And above all pay with a credit card so you can dispute charges if necessary.

For these tips and more or to check on a business, visit newyork.bbb.org.

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