Eating out is considered a treat for many, but it has become an inconvenient routine for some Inwood residents with no other options. NY1's Susan Jhun filed the following report.
The convenience of cooking at home has become unreasonably difficult for residents at 172 Sherman Avenue in Inwood ever since gas to their building was shut off nearly nine months ago.
"The winter's coming up, and we are very concerned," says tenant Nelly Gallardo. "This is something that is completely unacceptable."
Tenants say the gas was turned off last January when Con Edison needed to make repairs outside of their building. After Con Ed was finished, residents say they were told that it was up to management to complete repairs before the utility could restore gas.
"They act like they're going to fix it," Gallardo says. "They knock on our doors and they say, 'Yeah, next Wednesday.' They've been saying 'next Wednesday' for eight months."
Residents say Executive Towers, which manages the building, has done little to communicate with them about why it's taken so long to turn the cooking gas back on. However, they did provide families with portable electric stoves free of charge in exchange for the lack of service, a temporary solution that tenants say is an insult to injury.
"The electric bill has tripled because we have to use these electric stoves," Gallardo says. "No one's compensating us for that."
"We're limited because we have an electrical stove in the house, especially when you're feeding a family of five or six," says tenant Edward Mena.
NY1 reached out to Con Ed, and a spokesman says Verizon damaged a gas service line in January, forcing them to shut off gas to the building from the end of January to July for repairs. He went on to say that management submitted paperwork for an inspection this month, and the utility will be visiting this week to determine if its safe to restore gas.
Executive Towers says that in the meantime, they will do everything to make sure tenants understand the situation.
"All we want is just to live normally," Gallardo says.
NY1 For You will keep you updated.