Almost eight months after Hurricane Sandy, a Staten Island family is living in limbo, waiting on a payout from their flood insurance for their house that was gutted by the storm. NY1's Susan Jhun filed the following NY1 For You report.
A shell is all that's left of the first floor of Jean Cascio's house in the Dongan Hills section of Staten Island, after it was completely flooded during Hurricane Sandy.
"Everything had to be gutted. Everything had to be thrown away," Cascio says.
Cause for even greater concern were the cracks Cascio discovered in the foundation of her house. The mother of two, who is pregnant with her third child, says she and her husband have tried to settle their national flood insurance claim so they can make repairs but have been getting the runaround from FEMA for several months now.
"Just waiting, waiting for the adjuster to get here, waiting for his adjuster's report and now we have to wait for the structural engineer, which took about six months to get here," says Cascio.
On top of all that, Cascio says FEMA closed her claim two months ago.
NY1 contacted FEMA and a representative told the station although Cascio's case was closed in April, it is now under review again. He went on to say that the review process has taken longer because of the thousands of Hurricane Sandy cases.
That's no consolation to Cascio, who says she desperately wants her life to return to the way it was before Sandy struck.
"It feels like everybody else has moved on. It's like, 'Hurricane Sandy happened, it's several months later, everybody should be fine.' Why didn't the insurance cover it?" Cascio says. "There's all this money out there. Didn't we get all that money? And I keep telling them, 'No, we didn't, we're waiting.'"
NY1 For You will continue to follow this story.