A driver is relived after contacting NY1 For You when her car was damaged by an attendant at a major parking garage which refused to pay for the damage. NY1's Susan Jhun filed the following NY1 For You follow-up report.
Emily Christopher had to pay a lot more than the hourly rate to park her car at a Quik Park garage by Times Square Midtown back in November.
"I actually saw the attendant back my car into a pole as he was backing into a space," Christopher says.
The fender bender cost Christopher about $1,000 to repair.
"The manager of the garage told me that they would take full responsibility. There was no reason to file a police report," she says.
But as NY1 For You reported last week, Quik Park changed their tune, telling Christopher the damage to her car would not be covered. Since she didn't file a police report, Christopher's insurance wouldn't cover the cost either.
After Christopher contacted NY1, the station found she was not alone. The Better Business Bureau has a failing rate for Quik Park Garage.
NY1 called Quik Park for comment but has not heard back.
The station then contacted the Department of Consumer Affairs, which already had a complaint from Christopher on file. A few days after NY1's call, a DCA spokeswoman told the station a mediator worked with Christopher and Quik Park to reach a resolution and the parking garage will now be paying over $700 to repair the damage to Christopher's car.
That is one parking problem Christopher hopes never to have to deal with again.