A broken elevator had left a Brooklyn building full of elderly and disabled tenants quite literally trapped in their homes until NY1 For You got involved. NY1's Susan Jhun filed this follow-up report.
A working elevator is an uplifting sight for elderly and disabled tenants who have been trapped in their Bensonhurst building since the beginning of May, when the only elevator broke.
"I have to walk five flights of stairs," says Claire Kassel, one of the residents.
"To get up the four flights of stairs takes me about a half an hour, so we only go out once a day because we have to go to the doctor's or we have to go out to get some food and it's very difficult," says Eugene Spagnoli, another resident.
Two weeks ago, NY1 For You reported on how tenants at 7714 Bay Parkway were struggling to get by without an elevator, with some disabled tenants actually confined to their apartments. All the while, they said their landlord would not respond to their repeated requests for the elevator to be fixed.
At the time, NY1 also tried to reach the landlord, but he did not respond the station either.
NY1 then called the Department Of Buildings and an inspector was sent to the site and a violation was issued for a non-working elevator. A spokeswoman told NY1 the property was flagged as a repeat offender by the DOB and the elevator service would be monitored closely.
A week later, the elevator is back up and running. It's a huge relief to the residents, who are finally free to come and go as they please.
"It's smooth as anything. It's beautiful to go up and down, your legs don't hurt," Kassel says.