Saturday, December 20, 2014

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NY1 For You: Midtown Parking Garage Scratches Idea Of Paying For Its Own Car Damage

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A New Yorker found out the hard way that when her car was damaged by an attendant when it was being parked in a Midtown garage, the garage was not going to take responsibility. NY1's Susan Jhun filed the following NY1 For You report.

Emily Christopher got a lot more than she bargained for when she parked her car at a Quik Park garage in Midtown back in November.

"I actually saw the attendant back my car into a pole as he was backing into a space," Christopher says.

The fender bender cost Christopher a thousand dollars to repair, an expense she says Quik Park agreed to pay.

"The manager of the garage said they would take full responsibility for it, there was no reason to file a police report," says Christopher. "All I had to do was take this claim ticket and in a few days I would hear back from corporate letting me know how they would be able to repair my vehicle."

Christopher says initially corporate called her back agreeing to cover the damages but then all of the sudden changed their tune.

"It was very surprising when they told me that it wasn't being covered, not because they didn't believe they caused the damage, but because that type of damage wasn't covered," she says.

Since Christopher did not file a police report, her insurance would not cover the cost either.

According to the Better Business Bureau, Christopher is not alone. The BBB has a failing rate for Quik Park Garage.

NY1 For You called Quik Park for comment but has not heard back.

The BBB advises consumers if something should happen when parking in a garage to report it right away, take pictures, fill out a damage claim form, get everything in writing and most importantly get a police report.

It's advice Christopher wishes she had followed.

"I think that most New Yorkers would be surprised that if they park in a garage, damage may or may not be caused to their vehicle that isn't covered," she says.

NY1 For You will continue to follow this story.

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