Almost five months after Hurricane Sandy struck, a Queens homeowner who struggled to get any assistance in the wake of the storm has finally heard back from her insurance company. NY1's Susan Jhun filed the following NY1 For You report.
Homeowner Marcy Miller Bolden felt the full brunt of Hurricane Sandy in the Rosedale section of Queens, when her basement was completely flooded.
After that, she felt the frustration of not receiving any assistance.
"Every day I leave my home, I'm degraded because I got no answers," she tells NY1.
Back in December, NY1 reported on how Miller Bolden, who had no flood insurance, was counting on assistance from FEMA.
It turned out she could not receive that aid until her insurance company provided FEMA with a statement of what it would cover. Unfortunately, Miller Bolden could not reach her insurance company.
At the time, NY1 also tried to get a hold of Miller Bolden's insurance company, New York Property Insurance Underwriting Association, but could not reach it either.
After NY1's story aired, Miller Bolden was finally contacted by her insurance company. The homeowner was then able to get assistance from FEMA and make repairs to her basement.
Miller Bolden is now looking for a way to pay for flood insurance, as she says she never wants to relive the struggle of the past six months.