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Council Plans 911 Hearing In Wake Of Young Girl's Death

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TWC News: Council Plans 911 Hearing In Wake Of Young Girl's Death
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With questions still swirling about the emergency response to a car accident that killed a little girl last week, the City Council will hold hearings into the city's new 911 dispatch system.

Council Speaker and mayoral candidate Christine Quinn says the hearing will be held next Monday.

The new system has run into a number of glitches since launching two weeks ago.

There are also concerns that it led to delays getting help to a car accident that killed 4-year-old Ariel Russo.

She died last Tuesday after she and her grandmother were hit by a car on the Upper West Side.

It took four minutes from the time of the first 911 call after the crash until help was dispatched.

Fire Commissioner Sal Cassano blames human error, but the EMT union says the new system malfunctioned.

Quinn says there are a lot of questions that need answers.

"Why did 911 go down for periods of time? Why was there a delay in the recent death in the vehicular incident on the Upper West Side...911 is the foundation in a lot of ways of much of our first responder network, and we have to have perfect confidence in that," Quinn said.

Ariel Russo's funeral was held Sunday in Queens.

Her grandmother remains in critical condition.

The driver of the car that struck them, 17-year-old Franklin Reyes, is charged with vehicular manslaughter.

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