Thursday, April 17, 2014

Follow us:
Follow @NY1 on Twitter Subscribe to this news feed 


Council Plans 911 Hearing In Wake Of Young Girl's Death

  • Text size: + -
TWC News: Council Plans 911 Hearing In Wake Of Young Girl's Death
Play now

Time Warner Cable video customers:
Sign in with your TWC ID to access our video clips.

  To view our videos, you need to
enable JavaScript. Learn how.
install Adobe Flash 9 or above. Install now.

Then come back here and refresh the page.

With questions still swirling about the emergency response to a car accident that killed a little girl last week, the City Council will hold hearings into the city's new 911 dispatch system.

Council Speaker and mayoral candidate Christine Quinn says the hearing will be held next Monday.

The new system has run into a number of glitches since launching two weeks ago.

There are also concerns that it led to delays getting help to a car accident that killed 4-year-old Ariel Russo.

She died last Tuesday after she and her grandmother were hit by a car on the Upper West Side.

It took four minutes from the time of the first 911 call after the crash until help was dispatched.

Fire Commissioner Sal Cassano blames human error, but the EMT union says the new system malfunctioned.

Quinn says there are a lot of questions that need answers.

"Why did 911 go down for periods of time? Why was there a delay in the recent death in the vehicular incident on the Upper West Side...911 is the foundation in a lot of ways of much of our first responder network, and we have to have perfect confidence in that," Quinn said.

Ariel Russo's funeral was held Sunday in Queens.

Her grandmother remains in critical condition.

The driver of the car that struck them, 17-year-old Franklin Reyes, is charged with vehicular manslaughter.

Related Stories ClientIP:, UserAgent: CCBot/2.0 ( Profile: TWCSAMLSP