Riders who wait at one bus stop in Elmhurst, Queens say their morning commute is so packed it's become an outright ordeal and want the MTA to do something about it. NY1's Jose Martinez filed the following report.
At the Corona Avenue and 91st Place bus stop in Elmhurst, commuters contend daily with swarms of students in a scramble to climb aboard a Ridgewood-bound Q58.
"You have to wait like 30 minutes or more. The buses are super full and we get to school late," said one rider.
"Mornings are crazy because all the students need to get on the buses," said another rider.
The overcrowding occurs daily from 7 a.m. to 8 a.m., with students trying to get to school, commuters trying to make it to work and many of the buses too packed for anyone to get anywhere fast.
"I don't like looking for problems in the morning, so sometimes I tend to avoid the Q58 and just walk to school," said one student.
Others just grudgingly wait it out, or hope that dispatchers send an empty bus as backup.
"Usually I take this bus twice a week. It's always like this. You can see," said one rider.
Riders say it's a long-running problem at the Elmhurst stop on the Q58 line, which runs from Flushing to Ridgewood.
"It just gets crazy packed. It's like you're rubbing shoulders with everybody, everybody's breathing on your neck. It's really hard to move around inside the buses," said one student.
Close to 28,000 riders use the Q58 every weekday, making the line the second-busiest in Queens. And officials with Transport Workers Union Local 100 say it's time for the MTA to do something about the crowding at the stop.
The union says the morning crowding creates safety hazards for riders and drivers and that it's been pressing the agency to run more buses for three years.
"They've told us that they're studying it and they're studying it. Three years later, and they're still studying it. Enough studying already, we want to see some action here," said Tommy McNally, a TWU Local 100 worker.
The MTA says some help is on the way. It plans to start putting empty buses into service at the stop but didn't say when, meaning the morning commute isn't getting any easier for now.