Friday, December 26, 2014

Follow us:
Follow @NY1 on Twitter Follow NY1 News on Facebook Follow NY1 News on Google+ Subscribe to this news feed 

News

MTA Bringing Metrocard E-Fixes Online

  • Text size: + -
TWC News: MTA Bringing Metrocard E-Fixes Online
Play now

Time Warner Cable video customers:
Sign in with your TWC ID to access our video clips.

out of 10

Free Video Views Remaining

To get you to the stories you care about, we are offering everyone 10 video views per month.

Access to our video is always free for Time Warner Cable video customers who login with their TWC ID.

  To view our videos, you need to
enable JavaScript. Learn how.
install Adobe Flash 9 or above. Install now.

Then come back here and refresh the page.

The Metropolitan Transportation Authority is making it easier to file claims for certain types of lost or stolen MetroCards.

Customers can now log on to a MetroCard e-Fix website to file claims.

It's for unlimited MetroCard or 7-day express bus plus MetroCard purchased at an MTA vending machine with a credit or debit card.

Card holders will be contacted and will be able to get refunds for the price of the card minus whatever time you've used.

To file a claim, go to efixmetrocard.mtanyct.info and click on "Balance Protection Claim."

MetroCard holders can also call 511.

Got A Transit Tip?

Do you have a news tip or story idea about the city's transit systems? Send an email to NY1 Transit Reporter Jose Martinez.

10.11.12.244 ClientIP: 54.82.123.216, 23.15.9.141 UserAgent: CCBot/2.0 (http://commoncrawl.org/faq/) Profile: TWCSAMLSP