Thursday, April 24, 2014

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MTA Bringing Metrocard E-Fixes Online

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TWC News: MTA Bringing Metrocard E-Fixes Online
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The Metropolitan Transportation Authority is making it easier to file claims for certain types of lost or stolen MetroCards.

Customers can now log on to a MetroCard e-Fix website to file claims.

It's for unlimited MetroCard or 7-day express bus plus MetroCard purchased at an MTA vending machine with a credit or debit card.

Card holders will be contacted and will be able to get refunds for the price of the card minus whatever time you've used.

To file a claim, go to efixmetrocard.mtanyct.info and click on "Balance Protection Claim."

MetroCard holders can also call 511.

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