Friday, December 19, 2014

Follow us:
Follow @NY1 on Twitter Follow NY1 News on Facebook Follow NY1 News on Google+ Subscribe to this news feed 


Manhattan Bus Riders Grade Lines

  • Text size: + -
TWC News: Manhattan Bus Riders Grade Lines
Play now

Time Warner Cable video customers:
Sign in with your TWC ID to access our video clips.

  To view our videos, you need to
enable JavaScript. Learn how.
install Adobe Flash 9 or above. Install now.

Then come back here and refresh the page.

The MTA started distributing rider report cards for some lines in Upper Manhattan Tuesday.

Representatives were out at stops along 178th and 181st Streets. They will eventually be handed out at other major cross streets in Manhattan.

Almost 200,000 report cards have already been distributed at bus stops in the other four boroughs. Subway riders have handed in similar cards.

One of the biggest complaints NY1 heard from riders was about service for transfers.

"[The bus driver] has seen the bus stop. Why did he leave all the passengers from the bus that just came that got to transfer here? He should have sat here until that bus the people came and transferred," said one passenger. "Now I might be late. But he seen us right there. So that's what I think. Right now, since I'm going to be late, I'll give it an F. If I would have caught that bus, maybe an A."

"The service is great," said another. "I think the service is good, and the drivers, they are polite."

"It's not the best, but it's not the worst," said a third. "It's between."

Riders can also fill out a report card by going to ClientIP:, UserAgent: CCBot/2.0 ( Profile: TWCSAMLSP