September 11th victims and their families are losing out on deserved tax breaks because of Internal Revenue Service failures.
The Victims of Terrorism Tax Relief law says disability income resulting from a terror attack is not taxable.
The 2002 statute also says families of those who died as a result of the attacks are entitled a refund of at least $10,000 dollars.
Senator Kristen Gillibrand's office learned three months ago that the IRS was not publicizing the benefit, nor had it trained hotline operators to alert those who qualify.
At the time, the agency said it would rewrite its public guidance and advertise the benefit on its website.
The Daily News reports the IRS has failed to make changes in the wake of the senator's plea.
It says victims' families and first responders have three years from the time of death or diagnosis to file.
Advocates tell the News they worry officials are stalling so fewer victims will qualify.