Monday, December 22, 2014

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Some Queens Commuters Say They Get Soaked on MTA Buses During Rain

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TWC News: Some Queens Commuters Say They Get Soaked on MTA Buses During Rain
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Some MTA bus riders in Queens say they are being soaked during the rain, which puts a damper on their commute. NY1's Ruschell Boone filed the following report.

You know there is a big problem when people are standing on a crowded city bus and there are plenty of seats available. So what's the issue?

"There's water on the bus," said one rider.

So much so that one man was sitting on a plastic bag while other passengers rode out the mess on water-soaked newspapers. One rider left the bus in anger after sitting on a soaking wet seat, but others were willing to riding it out, even with water dripping from the ceiling.

"I'm just tired," said one rider.

"Sometimes, you don't notice it and you sit in the puddle of water, or the seat is damp," said another.

The opening, the emergency exit out of the top of the roof, there are leaks," said a third. "Also, through the cracks, through the lights, it comes down."

Passengers say this has been an ongoing issue, and it was a problem on four of the five buses NY1 rode on.

"All we can do is either wipe it down with paper, use a newspaper, or stand," said one commuter.

"Thank God I got dark clothes on," said another.

Pamela Hazel rides the bus every day, and she said she has filed several complaints with the MTA, 311 and the Queens borough president's office about the problem, which also occurs on the Q84 and the Q4 and Q5 buses.

"When I call, it's always, 'Thanks for the information," Hazel said. "People complained. They know about it. They are aware, and that's about it, but I don't see any results."

An MTA spokesperson told NY1 that following the heavy rain, they were able to identify 19 leaky buses, and repairs are being done. The agency also said the buses were built in the 1990s and the MTA plans to purchase approximately 1,000 new buses in the coming years. In the meantime, there are plans to conduct a large-scale survey of its fleet.

That doesn't provide much comfort for riders, who said they've been dealing with the problem for nearly two years. ClientIP:, UserAgent: CCBot/2.0 ( Profile: TWCSAMLSP