Police Commissioner Bill Bratton met with the Rev. Al Sharpton Thursday to discuss allegations of racial profiling at the city's top retailers.
Bratton said he was there to listen.
Earlier, speaking at a Queens school, Mayor Bill de Blasio said people of color in the city feel more watched then their white counterparts.
"It's a real problem," de Blasio said. "Obviously, a lot of people were treated inappropriately. A lot of people were put through a very painful experience of being treated like they had done something wrong when they were law-abiding citizens."
Sharpton formed a task force to address the issue after two high-profile cases last year at Macy's and Barney's.