Elected officials visited NYCHA residents in Coney Island on Thursday to hear how they're doing since Hurricane Sandy.
It was the first time such a hearing was held by the City Council at a Brooklyn public housing complex.
Several residents testified that provisional heating systems and mobile boilers consistently break down, leaving them without heat or hot water.
The temporary boilers are used in 16 NYCHA housing developments.
City Council members called on NYCHA to present a concrete plan to replace the temporary boilers.
Some residents say although it's been a tough winter, they're optimistic about the future.
"When the boilers do break down, sometimes they break down, the tenants, they have no heat for three days,” said one resident.
"With this meeting, a lot of things are capable of changing, I see that, because they came to us,” said another.
"There is a urgency that is still not seen yet by the administration and a plan that brings back a viable and higher quality of life option for this temporary boiler issue,” said Councilman Carlos Menchaca.
"Now it's a year and a half later after the storm and there's no end in sight for the use of these boilers and that's just unacceptable."
In January, nearly 3,000 people living at the O’Dwyer Gardens in Coney Island and the Hamel Houses in the Rockaways were left for days without heat or hot water when a temporary boiler failed.