Wednesday, September 17, 2014

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Tech Firm Involved in Troubled Health Care Site Rollout to Upgrade 311 System

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TWC News: Tech Firm Involved in Troubled Health Care Site Rollout to Upgrade 311 System
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The city has hired the Canadian tech firm involved in the troubled rollout of the federal health care website to upgrade the 311 system.

The Daily News is reporting that the Bloomberg administration hired Montreal-based CGI on December 31, just hours before Mayor Bill de Blasio was sworn in.

The newspaper reports that the contract is worth $10 million in 2014 alone.

City Comptroller Scott Stringer is reportedly now reviewing the deal. His office has 30 days to appeal before it becomes final.

In a statement, a CGI spokesman said the company "was awarded the contract to continue to enhance New York City's 311 system after a competitive bid and rigorous evaluation process."

The Daily News reports that the city hired CGI for fear of a system overload caused by too many calls and texts.

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