Target says it's fixed a problem that may have compromised credit and debit cards of tens of millions of its shoppers over the past three weeks. Jon Weinstein filed the following report.
It's a security breach so large, it’s almost inconceivable. Target says 40 million credit and debit cards used in their stores from Nov. 27 through this past Sunday may have been compromised by hackers.
”It’s really scary because you think these companies, they’re supposed to keep your information safe. That’s what they are supposed to do and then something like this happens and you’re like, what’s going to happen with people’s money? They’re not doing their job,” said a shopper,” said one shopper outside an East Harlem Target on Thursday.
Target says the hackers accessed not just shoppers' names and card numbers, but the expiration dates and all-important security codes. They may have tapped into the card scanners in Target stores since online shopping was unaffected.
Target says it notified the authorities as soon as it learned of the breach. The secret service says it's investigating. That's little comfort to shoppers who used their cards from Black Friday and throughout this holiday season.
“It's kinda scary. Somebody could access your information right now and you don't even know it,” said a second shopper.
“You can lose everything. One time, one shot, it take minutes to lose everything and that’s very scary,” said a third.
In a statement, Target's CEO said, "The privacy and protection of our guests' information is a matter we take very seriously and we have worked swiftly to resolve the incident … We began investigating the incident as soon as we learned of it.”
“I think they'll get the bottom of it, you know. The hackers, they'll get caught. It's just a matter of time,” said a fourth shopper.
“Now that I’m now hearing this, I’m going to make sure that my security is good,” said a fifth shopper.
While many are wary about continuing to shop at the retailer, others say they'll keep coming to target but perhaps pay in a different way.
“I'm using cash now, just because of that,” said a sixth shopper.
Customers who shopped at a Target store from Black Friday through this past Sunday (November 29 through December 15) should check banking statements and credit card statements for unauthorized purchases.
Target says customers that made purchases in stores during that period should call them at 866-852-8680 if they suspect unauthorized activity on their cards.