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City Reaches $60M Settlement With Verizon Over 911 System Upgrade Delays

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TWC News: City Reaches $60M Settlement With Verizon Over 911 System Upgrade Delays
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The city has reached a $60 million settlement with Verizon over delays in completing upgrades to its 911 system.

Officials say that $50 million will come in the form of cash, and the rest as training for city employees so that they can assume future operation and maintenance of the 911 system.

The settlement dates to a 2006 contract for Verizon to develop software known as VESTA that transfers calls into the 911 system.

Verizon reportedly fell behind, and it wasn't ready until late 2011.

The city says that the settlement compensates taxpayers not only for the long delay, but also for related cost overruns.

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