National Grid has been working for the last several months to maintain its gas lines in one Staten Island neighborhood, but residents there say it has caused them nothing but headaches, and they want to know when the work will be done. NY1's Amanda Farinacci filed the following report.
There are signs of work everywhere. Orange cones line the street, construction horses block off sections of the road, and there are piles of construction materials.
But if you ask residents in the Sunnyside section of Staten Island how often they actually see work being done, it varies.
"Yesterday, they working. Today, no come," said resident Muharem Ficic. "And I don't know what's going on."
"They only work a few days a week on it and then they disappear, and then they show up when they randomly want to," said Mark D'Andrea, the owner of Road House Restaurant.
"They" is National Grid, the gas utility company that powers most of New York City.
The utility says that work on a project to replace pipes and equipment underground began in May and could take up to six months.
A National Grid spokesperson says that pipes and other supplies are left at the site in a so-called "lay down area" in the grass alongside the sidewalk. NY1 found them there, and in the street next to the sidewalk, and in parking spaces.
Residents say the project has been a disaster, leaving the neighborhood with few places to park and plenty of questions about when it will all end.
"They should have been finished a long time ago," said resident Mike Matteis. "They just took their time."
Residents and business owners say they were given no notice about the construction project, and they say there's been nothing more frustrating than the complete lack of information from National Grid.
"It's understandable if it lasted a couple of weeks, maybe a month, but from May until September with no end in sight, I don't think that's right," said Joe Tirone of Road House Restaurant. "I think it's very unfair and very disrespectful."
National Grid blames the lapses in construction work on what it called the availability of resources.
The gas supply company now says work will be finished by October. Residents say they'll have to see it to believe it.