Thursday, April 17, 2014

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Staten Islanders Start To Receive Gas, Remain Upset About Poor Communication

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Many Staten Island gas stations are starting to get gas and people are able to fill up. But there are still many frustrated drivers complaining that there is a lack of communication regarding the gas situation. NY1's Kathy Young has more.

After hours, and for some, days of waiting, a gas tanker came to fill up a station in Graniteville.

It was a welcome site for motorists who have been waiting on line and who say they weren't sure if it was gas would ever come.

"We've been waiting, and every time we've been told the gas is coming soon," said Maria Russo from New Springville. "First 6:00, then 8:00 -- 9:30, 10:30, 12 o'clock. It finally showed up."

But it didn't come soon enough for some motorists. Some had been waiting for 15 hours -- forced to spend the night in their car.

"I've been actually here since yesterday afternoon," said Vivian Ferraro from Graniteville. "I can't go to work. I can't do anything."

While some say they are happy to see that things are slowly improving, most say they are frustrated.

Many said they feel that too little information has been doled out to the public and what there is has been contradictory, leading to a lot of confusion.

"The gas experience has kind of been horrible," Vance Collins, a resident of Graniteville, said. "You have people in line waiting for a hope and a prayer. [You have] no definitive answer as to when more fuel is coming. People are just parking here and afraid to leave because they don't know where gas is."

Motorists say they want to hear more from government officials. On Sunday, Gov. Andrew Cuomo said he believes the situation is getting better and asked New Yorkers for their patience and understanding.

But for some, patience is wearing thin.

"What I'm really disappointed about is there has been no public representation here," Collins said. "Someone coming here to let us know what is going on. Because they would have more of an inside scoop on what's going on with the gas because we have no one to call."

But others say they will be patient in hopes that with each passing day, things will get a little bit better. ClientIP:, UserAgent: CCBot/2.0 ( Profile: TWCSAMLSP