JFK reopened Wednesday morning with limited service after Sandy forced area airports to close for two days. NY1's Vanessa Vurkevich filed the following report.
The Port Authority says Sandy grounded 2,000 flights from Kennedy Airport over two days, leaving approximately 250,000 people stranded. On Wednesday, many of them were struggling to get out.
"We have had two flights canceled now and we got one in the morning," said stranded passenger Bob Cox.
JFK reopened Wednesday morning with limited service. Airport officials issued the usual caution that passengers should check with their airlines before coming to the airport and not make the trip unless their flight is confirmed.
"It's a longer wait to get through to our customer support and reservation center. Certainly there are online options as well," said Dave Barger, CEO of JetBlue. "But we're really trying to help people out with their travel plans, waving change fees through to the Nov. 14 time frame. "
Marcelo Olivera and his family had a flight scheduled for Wednesday evening and were taking a chance by coming to JFK. He said it's better than waiting in an apartment with no heat or water.
"We don't even know," Olivera said. "We couldn't even have a contact. We called the airlines many times but we couldn't get a hold of them, and they say that the flights that we have at 5 p.m. in the afternoon over here, everything is going to work fine. So we are gonna try."
While some passengers may be lucky to get a flight out Wednesday, others NY1 spoke with who are staying in nearby hotels hope their scheduled flights will take off in the days to come.
"I think now that JFK is open, we have a really good chance of getting out, so we're excited about it," said stranded passenger Bill Cox.
"They would originally accommodate us on Wednesday, and then they said it's canceled and rescheduled after one week on the 7th of November, which is horrible," said stranded passenger Yasmin Hassan.
Newark Airport is open but, again, with limited service. LaGuardia is scheduled to open at 7 a.m. on Thursday, also with limited service. Officials say they hope to resume normal service by this weekend.