There are plenty of good reasons to hire a professional mover and just as many reasons to make sure to get the right one. The Better Business Bureau has dubbed May “National Moving Month,” and representatives there have some key tips to keep in mind. NY1’s Consumer Watch reporter Asa Aarons filed the following report.
When planning a move cross country or cross town, make sure to count on some surprises.
The BBB is recognizing this May as “National Moving Month” with a series of kits consumers can use to avoid major moving problems.
Claire Rosenzweig, president of the Metro New York Bureau, says to start with some comparison shopping.
“You absolutely get estimates,” says Rosenzweig. “In fact, get three estimates, and you don’t just get an estimate over the phone. You make sure these are on-site estimates.”
After deciding on a mover, it’s time for more research.
“You want to be sure that they have a license number and their physical address right up there on the website or if you’re looking at ads,” says Rosenzweig.
First, make sure the company is licensed, and note that there is different licensing for interstate and intrastate moving.
To verify those numbers, go to the Department of Transportation’s website, ProtectYourMove.gov. It links to both federal and state authorities holding license information.
A moving company will often supply insurance ranging from 30 to 60 cents per pound. Is it enough coverage?
“If they drop or damage your television set, you might get something like $6,” says Rosenzweig. “Is that going to replace the cost?”
For more comprehensive insurance, check the homeowner’s policy or find an agent.
Remember, it’s important that the replacement value be covered in addition to the item’s original cost.
Also, don't assume the movers will make a prompt pickup and delivery. Some moving companies can legally postpone delivery.
“When are they going to pick it up, when are they going to delivery it? Let’s say you’re going to an apartment building, they might have certain hours during which they will accept deliveries and hours that they won’t,” says Rosenzweig.