The Department of Buildings says a faulty break is to blame in a Manhattan freight elevator accident that injured nearly two dozen workers Wednesday morning.
It happened inside a five-story building on Sixth Avenue and 19th Street in Chelsea just after 7 a.m.
The building houses several large retailers including Marshall's and Bed Bath & Beyond.
Workers who were inside say they were going up to the fourth floor when the elevator plunged to the basement without warning.
"We go up to the fourth floor, wait for the doors to open, door didn't open. It just fell down," said electrician Paul Giampiaccolo.
"I think a lot about it, that it can happen to anybody, all of us," said building worker Jure Landeka.
Fire officials say 22 workers suffered minor injuries, mainly to their necks and backs.
All were taken to Bellevue Hospital for evaluation.
At least one of the workers says he used the elevator earlier in the morning and did not notice any problems.
The DOB has issued a violation to the owner because the freight elevator was not even supposed to be carrying passengers.
The building manager would not comment.